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Syren
Experienced User

Joined: 04 Jan 2005
Posts: 484

PostPosted: February 17th 2010, 9:21 pm    Post subject: Blank White Pages - Please Help Reply with quote

Hi guys!

I was removing a bunch of mods from a friend's phpbb 3.0.5 forum that I maintain. I did this by reversing the install instructions - being EXTREMELY careful as I did so - removing the necessary entries from the MySQL database, deleting the necessary files, et al.

Now I have the following issues and I'm hoping someone will be able to help me correct them and as quickly as possible as this is a live-site.

Quote:
While trying to refresh the template in the admin CP:

General Error
Could not open ./../styles/ClassyDark/template/ucp_favorites_edit.html


So I can't refresh the template files. Obviously the file ucp_favorites_edit.html doesn't exist as I had removed it. However, even after going over the install instructions thrice (as I removed the mod), this error still crops up. I'm not sure which file to look in now so I can remove the code that is telling the forum to look for this file.

Quote:
Clicking on Users And Groups & Manage Users produces a blank white page. Cannot administrate any user accounts even when trying to access it via the users profile.


I'm at a total loss on this one, I'm afraid. Any chance someone may be able to help me fix this?

Mods I removed are (just in case the information is needed and/or helpful):

User Blogs
Forum Favorites
Forum Statistics
Knowledge Base
Tracker
The Wall

Note: Prior to removing a bunch of mods from the forum, I initiated a full back up of the entire domain (per the owner's request). However, I have a bad feeling that full back up was interrupted because when these issues first started happening during the process of my removing the mods, I tried to restore the site using the back up. That only resulted in messing things up even more because numerous files were completely blank. I had to get the domain host to restore from their most recent backup just so I could start removing the mods - again.
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Patrick
Admin/Webmaster

Joined: 11 May 2001
Posts: 17279
Location: Harbinger, NC, U.S.A.

PostPosted: February 24th 2010, 3:11 pm    Post subject: Reply with quote

Does anyone have any thoughts on this?

Thanks,

Patrick
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Thoul
VIP

Joined: 30 Jul 2002
Posts: 18040
Location: USA

PostPosted: March 27th 2010, 8:11 pm    Post subject: Reply with quote

In my experience, most blank white pages in phpBB 3 are caused by issues in the language files. It might be a parse error in any one of them.
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Syren
Experienced User

Joined: 04 Jan 2005
Posts: 484

PostPosted: April 3rd 2010, 10:54 am    Post subject: Reply with quote

Thanks Thoul, I'll take a look in that file
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Dogs and Things
Well Known User

Joined: 11 Sep 2006
Posts: 189

PostPosted: April 3rd 2010, 11:32 am    Post subject: Reply with quote

If Thouls suggestion doesn´t help maybe you can solve this by manually removing files from the cache folder?

Make sure to not remove the .htaccess nor the index.htm files from the cache folder.
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Syren
Experienced User

Joined: 04 Jan 2005
Posts: 484

PostPosted: April 4th 2010, 9:05 am    Post subject: Reply with quote

Thanks Dogs and Things. I tried that, but it didn't work. But it's okay. The person who owns the site has informed me that he isn't renewing the domain so I don't have to bother fixing the forum anymore.
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Dogs and Things
Well Known User

Joined: 11 Sep 2006
Posts: 189

PostPosted: April 4th 2010, 9:34 am    Post subject: Reply with quote

That's one way of solving the issue...
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lefty74
Well Known User

Joined: 13 Feb 2006
Posts: 146

PostPosted: April 4th 2010, 11:18 am    Post subject: Reply with quote

if your template is stored in the db, it is likely a left over in there.

you can go in the db and if that html file is in there, just remove it.
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